Our process - How we work

We create solid plans and budgets for our projects - following a free consultation we will come back with a proposal. We then work closely with you to the desired outcome - with clear milestones and time for reviews and iterations.

Discover

We work closely with our clients to understand their needs and goals, we gain an understanding of their cleints and what drives their business.

We get on a call and start by getting to know you as a business and what you want to gain from us. Communication is vital to us and this starting point is an important way to ensure we can work together.

Once we have got a full idea of what you require, we come back with a plan that outlines the budget and the milestones.

Included in this phase

  • In-depth questionnaires
  • User research
  • Proposal
  • Budget

Create

From the information gathered in our initial discussions and research we create a thorough roadmap of what we will produce for you.

You will be kept informed throughout the process and will have ample opportunities for input and changes. We don't dive in at the deep end, and make sure we give you plenty of options at the beginning to filter into a complete and considered outcome.

We will plan regular review meetings and outline the iteration stages for you in advance.

Their timely iterations and opportunities to give guidance on the project allowed us to produce something that we value in our business.

Vicki Ormiston, Ormiston Interiors Founder

Deliver

After working closely with you throughout the project, making sure we meet your requirements. We handover the project with confidence that you are satisfied and able to implement your new website and designs to drive your business forward.

We ensure we work to best practice and that your outcomes are future proof . We also offer support and maintenance once the project is complete to keep you up to date with the ever evolving digital landscape.

We ensure that websites are fully functional and maintanable.

What we promise

  • Future Proof. We make sure that we look forward in everything we do, this means that you won't have to worry about doing this all again in two years.
  • Usability. We don't just make things look nice, we make sure they work and that they work well. We ensure your users will have a friendly expereince when they engage with you online.
  • Support. All of our projects offer a level of support once we have handed over to you - we are always contactable and quick to respond to our clients.

What we value - Creativity and reliability

We work to provide clients with creative solutions that they can rely on. We make sure that we are consistent and honest with those who we work with. We also make creative decisions that we can justify and you can trust.

  • Communication. Good communication is at the heart of what we do. We understand the importance of keeping clients informed, and we also understand how to communicate our ideas effectively.
  • Creativity. We wouldn't be in this game if we didn't trust our creative process, and you can garuntee that we will be able to find creative ways to represent your business online.
  • Adaptable. Things change, we understand that - maybe you have fresh ideas to bring to a project or something isn't working out. We can adapt our approach to meet challenges.
  • Honest. We won't keep you in the dark, and no hidden surprises. Eveythign we do is clear and honest from the start.
  • Reliable. Our clients will testify to our reliability. You can rely on us to provide you with exactly what we outlined at the start of a project.
  • Modern. We use the latest tech stacks and software in our development and design process. So you can rest assured you won't get left behind.

Tell us about yourself